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Partial outage
Phone call and SMS alerts are working back again. We have worked with Twilio's Fraud team and unblocked our account.
In the meantime, we also routed all our alerts from other vendors as backup. Other vendors being Plivo and Vonage.
Twilio (our vendor) has blocked all phone call alerts due to sudden spike in high volume of alerts. We are working with their Fraud team.
Current services blocked are
Services are blocked for all regions but we are working to restore and lift the restriction.
Components affected
Reported on
Tue, Jul 2, 2024 1:40 PM (UTC)
Resolved at
Tue, Jul 2, 2024 1:59 PM (UTC)