Friday Sep 20, 2024

Issues with Email alerts for new incidents
Incidents

  Operational

Issues with Email alerts for new incidents
Resolved

This incident has been resolved. Email alerts for new incidents are now working fine from our initial tests.


We are monitoring the delivery rate and setup Spike alerts for it.


Thanks for your patience !

Sep 20, 2024 - 11:53AM (UTC)
Update

We identified an issue with some breaking changes related to auto-resolve alerts deployed recently.


A fix is enroute.

Sep 20, 2024 - 11:49AM (UTC)
Identified

Some users are experiencing issues in receiving email alerts for new incidents. We are working on finding the root cause.

Sep 20, 2024 - 06:35AM (UTC)

Components affected

Incidents

Reported on

Fri, Sep 20, 2024 6:35 AM (UTC)

Resolved at

Fri, Sep 20, 2024 11:53 AM (UTC)