Wednesday Jun 04, 2025

Shift end alerts not sent when override replaces current on-call
Oncall

  Operational

Shift end alerts not sent when override replaces current on-call
Resolved

We have resolved this issue and alerts when overrides replace current on-call member is working.


Thanks so much!

Jun 04, 2025 - 07:54AM (UTC)
Identified

We’ve identified an issue where shift end alerts are not sent to the original on-call person if their shift is immediately replaced by an override. This also occurs when an override is deleted, causing the original shift to resume. We are investigating and will provide updates shortly.

Jun 04, 2025 - 05:23AM (UTC)

Components affected

Oncall

Reported on

Wed, Jun 4, 2025 5:23 AM (UTC)

Resolved at

Wed, Jun 4, 2025 7:54 AM (UTC)