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Shift end alerts not sent when override replaces current on-call
Oncall
Operational
Shift end alerts not sent when override replaces current on-call
Resolved
We have resolved this issue and alerts when overrides replace current on-call member is working.
Thanks so much!
Jun 04, 2025 - 07:54AM
(UTC)
Identified
We’ve identified an issue where shift end alerts are not sent to the original on-call person if their shift is immediately replaced by an override. This also occurs when an override is deleted, causing the original shift to resume. We are investigating and will provide updates shortly.