Friday Aug 01, 2025

Escalations on dashboard is crashing. Alerts are working fine.
Dashboard
Escalations

  Operational

Escalations on dashboard is crashing. Alerts are working fine.
Resolved

Legacy Spike app for Slack accounts can now edit their escalations. We’ve resolved the issue, thank you for your patience!


If you haven’t already, we recommend upgrading to the latest version here: https://app.spike.sh/settings/chatops#slack

Aug 01, 2025 - 10:24AM (UTC)
Investigating

We've narrowed down the issue. Only accounts still using the older version of the Spike app for Slack are affected.


To fix this, please visit your settings and update to the latest version.


We are continuing to fix the issue for older versions.

Aug 01, 2025 - 10:11AM (UTC)
Identified

All escalations connected to either Slack or Microsoft Teams are unable to edit their escalations from the web dashboard

Aug 01, 2025 - 09:52AM (UTC)

Components affected

Dashboard
Escalations

Reported on

Fri, Aug 1, 2025 9:52 AM (UTC)

Resolved at

Fri, Aug 1, 2025 10:24 AM (UTC)