Friday May 22, 2026

Acknowledge timeout not re-triggering acknowledged incidents
Escalations

  Operational

Acknowledge timeout not re-triggering acknowledged incidents
Resolved

Issue has been resolved. Acknowledged incidents are now correctly re-triggering after the ack timeout expires. Thanks for your patience.

May 22, 2026 - 09:37AM (UTC)
Update

We've identified the root cause of the issue. A fix is in progress. 

May 22, 2026 - 08:46AM (UTC)
Identified

We're investigating an issue where acknowledged incidents are not re-triggering after the ack timeout expires. New incidents and alerting are unaffected. Update to follow shortly.

May 22, 2026 - 08:14AM (UTC)

Components affected

Escalations

Reported on

Fri, May 22, 2026 8:14 AM (UTC)

Resolved at

Fri, May 22, 2026 9:37 AM (UTC)