Wednesday Dec 11, 2024

Mobile notifications for new installs on both iOS and Android are failing
Mobile notifications

  Operational

Mobile notifications for new installs on both iOS and Android are failing
Resolved

We found an issue with previous commits on updating tokens. Reverting it seem to have fixed it.


Still continuing to monitor the situation.

Dec 11, 2024 - 04:28AM (UTC)
Identified

For new installs of the app, mobile notifications are not being sent. The issue is because of missing FCM tokens despite giving permission.


We are currently investigating and will keep you posted.

Dec 11, 2024 - 04:15AM (UTC)

Components affected

Mobile notifications

Reported on

Wed, Dec 11, 2024 4:15 AM (UTC)

Resolved at

Wed, Dec 11, 2024 4:28 AM (UTC)