Tuesday Feb 18, 2025

Some users are experiencing issues with real-time syncing of their on-call calendar via Webcal.
Oncall

 Degraded performance

Some users are experiencing issues with real-time syncing of their on-call calendar via Webcal.
Resolved

We've identified the root cause and deployed a fix.

Events are now syncing correctly with Google and other calendars.


  1. For Webcal users: No action is needed. Your calendar will continue syncing automatically.
  2. For ICS file users: If you previously exported an ICS file, we recommend switching to Webcal. Add a new calendar subscription in your preferred calendar app and use the Webcal link for seamless updates.


Feb 18, 2025 - 09:24AM (UTC)
Identified

Users may experience issues with ::


  1. Real-time sync between Google and other calendars with your on-call calendar
  2. First time setup failing via Webcal


The ics export remains unaffected. We are investigating to find the root-cause.

Feb 18, 2025 - 08:41AM (UTC)

Components affected

Oncall

Reported on

Tue, Feb 18, 2025 8:41 AM (UTC)

Resolved at

Tue, Feb 18, 2025 9:24 AM (UTC)