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Unable to Override Specific Person’s On-Call Shift
Oncall
Operational
Unable to Override Specific Person’s On-Call Shift
Resolved
This incident has been resolved. The override now correctly applies only to the selected user. No existing on-call schedules were affected, and no action is needed from users.
Thank you for your patience.
Apr 03, 2025 - 07:50AM
(UTC)
Identified
We're currently investigating an issue where overriding a specific person's on-call shift between two timestamps is not working as expected. Instead of overriding only the selected user’s shift, the system is overriding all users’ shifts during that time range.
We’ll share an update as soon as we identify the root cause.